Terms of service
Terms of Service
Last Updated: July 2026
Welcome to Dress Theory. These Terms of Service ("Terms") govern your use of our website and the purchase of products from Dress Theory ("we", "our", "us"). By accessing our website or placing an order, you agree to these Terms.
1. Company Information
Dress Theory operates this website and offers products for customers throughout the United Kingdom.
Business Address
Dress Theory
86-90 Paul Street
London
EC2A 4NE
United Kingdom
Phone
+44 20 7946 0551
2. Eligibility
By placing an order, you confirm that:
- You are at least 18 years old or have permission from a parent or legal guardian.
- The information you provide is accurate and complete.
- You are legally capable of entering into binding contracts.
3. Products
We strive to display our products as accurately as possible.
However:
- Colours may vary depending on your screen settings.
- Measurements are approximate.
- Minor variations between product images and the delivered item may occur.
These variations do not constitute a product defect.
4. Orders
Once an order has been placed, you will receive an order confirmation email.
We reserve the right to refuse or cancel orders if:
- Payment cannot be verified
- Fraudulent activity is suspected
- Incorrect pricing or technical errors occur
- Products become unavailable
If payment has already been processed, a full refund will be issued.
5. Pricing
All prices displayed on our website are shown in Pounds Sterling (£).
Prices may change without prior notice.
Applicable taxes are included where required by UK law.
6. Payment
We accept secure payments through trusted payment providers.
Orders will only be processed once payment has been successfully authorised.
7. Shipping & Delivery
We currently ship throughout the United Kingdom.
Estimated Delivery Time
6–8 Working Days
Delivery times are estimates and may occasionally vary due to:
- Carrier delays
- Public holidays
- Severe weather
- Customs inspections (where applicable)
Customers will receive tracking information once their order has been dispatched.
8. 30-Day Money Back Guarantee
We offer a 30-Day Money Back Guarantee.
If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.
To qualify:
- The item must be unused.
- It must be in its original condition.
- It must include original packaging where possible.
Refunds will be processed after the returned item has been inspected.
Original shipping charges are non-refundable unless required by applicable consumer law.
9. Returns
To initiate a return, please contact:
Please include:
- Order Number
- Full Name
- Reason for Return
Return instructions will be provided by our support team.
Unauthorised returns may not be accepted.
10. Order Cancellation
Orders may only be cancelled before they have been processed for dispatch.
Once an order has been shipped, it must follow our standard return process.
11. Intellectual Property
All content on this website, including but not limited to:
- Images
- Logos
- Product descriptions
- Graphics
- Branding
- Website design
is the property of Dress Theory and may not be copied, reproduced, distributed or used without prior written permission.
12. Limitation of Liability
To the maximum extent permitted by law, Dress Theory shall not be liable for any indirect, incidental or consequential damages arising from:
- Use of our website
- Delayed deliveries
- Product availability
- Technical interruptions
Nothing in these Terms excludes any rights you have under applicable UK consumer law.
13. Privacy
Your use of this website is also governed by our Privacy Policy.
By using our website, you agree to the collection and use of your information as described in that policy.
14. Governing Law
These Terms of Service are governed by the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Changes to These Terms
We reserve the right to update these Terms of Service at any time.
Changes become effective immediately upon publication on this website.
16. Contact Us
If you have any questions regarding these Terms of Service, please contact us.
Dress Theory
86-90 Paul Street
London
EC2A 4NE
United Kingdom
Phone
+44 20 7946 0551